FAQ

FAQ

Do you see Pictured Rocks?

Short answer… Yes!  Long answer… Pictured Rock formations are found both along the coastline of Grand Island and in the national park near Munising.  Grand Island is about one-half mile offshore from Munising.  The cliffs both in the national park and on Grand Island are made of the same geological formations.  Some people are only familiar with the formations in the national park and they are unaware of the Pictured Rocks on Grand Island.  That’s due to the fact that the majority of cliffs on Grand Island can only be seen by boat.  Riptide Ride focuses on these hidden gems and we see about 25 miles of Pictured Rocks along the coastline of Grand Island.  There you will find the tallest cliffs towering at 300 feet, versus 200 feet in the national park, sea caves, beaches, the North Light Portal, and as a bonus two lighthouses. Check out our photo gallery to see them for yourself, they are indeed beautiful, majestic, and every bit Pictured Rocks.

What restrictions do you have for passengers?

  • The ride is strictly limited to ages 3 and up.
  • The tour is not recommended for anyone with a serious medical condition, back, heart, or neck problems.
  • Pregnant women are prohibited from taking the ride. 
  • Everyone must wear a seat belt and remain seated during the entire ride.
  • All passengers must fit into a 55″ lap seat belt. 
  • There are two flights of stairs to walk down to our boat loading area.
  • No food or drinks are allowed on the boat.  (Unless you have a medical condition)

What is your cancellation policy?

You are eligible for a refund if you cancel prior to 48 hours of your reserved departure time. In order to avoid being charged for the full ticket price (and reservation fees) of each person reserved, you must make any modifications to your reservation at least 48 hours prior to your scheduled departure time. This includes changing your ride date or time, decreasing the amount of people coming in your party, or cancelling altogether for any reason. Also, If you don’t show up for your ride or you are late, for any reason, you will be charged for your tickets and any reservation fees. These policies are strictly adhered to and there are no exceptions.

How long is the trip and what is the cost?

1 1/2 hrs | $48 for adults | $38 children 3-9.

Can I bring a camera on board?

With such beautiful sights on the trip, we encourage you to take a camera. Just make sure it’s protected since it may get wet along the way.

How do I choose my seating?

The seating for the boat ride is first-come, first-served.  Meaning, when we load the boat the order you are lined up is the order you get to choose your seats.  How early should you come?  We recommend to check in at least one-half hour before your departure time.  How long the lines are just depends on how early other passengers on your boat ride decide to line up.  Also, anyone with a child ticket can’t sit in the first two rows of the boat. 

Is the ride just for adrenaline junkies?

We do have lots of fun, but keep in mind it’s a family friendly ride for ages 3+.  Grandparents have as much fun as young children and teenagers.

Will I get wet?

On the ride you may experience anything from a light spray to a shirt-wringing splash. It depends on the wind, waves and other lake conditions. If you don’t want to get wet, we suggest bringing a rain coat or poncho.

What should I wear on the ride?

Since the wind can sometimes be cool, we suggest wearing a jacket or sweatshirt during the ride. If you are concerned about wetness bring a rain coat or poncho, and flip flops or water shoes. 

Are food and drink allowed on board?

Unless you have a medical condition, no food or drinks are allowed on the boat. This includes bottled water. We want to keep Lake Superior nice and clean!

Can I bring my (service) animal on board?

Unfortunately for the animal’s safety, we cannot allow them on board the boat. We also do not have kennels.

Do we get off the boat at anytime during the ride?

You will stay on board the boat and must remain seated during the entire duration of the trip.

Do you offer group rates?

This is a question we often get asked.  We keep our ticket prices as low as we can for everyone, whether your a party of one or you have a large group.  Therefore, we don’t offer group discounts.  

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Riptide Ride