Frequently Asked Questions

Click on a question below to see the answer. If you have questions that aren't addressed here, please feel free to contact us at any time. We look forward to hearing from you!

The welfare of our customers is a top priority for us. We have implemented a variety of new safety measures to minimize the exposure of COVID-19 to our guests. 

We will be disinfecting all of our vessels between each trip.  We will also be increasing the cleaning of our restroom facilities throughout the day. 

Hand sanitizer will be available at our boat loading stations.  Our restrooms will also be available for guests to use for handwashing.

The number of passengers on each boat will be reduced.  

We are asking passengers to adhere to six foot social distancing in our waiting area.

To minimize contact, we are not printing tickets.  To avoid further contact at our ticket office, we highly recommend making reservations online.

Sneeze guards have been installed at our check out areas.

We have changed our point of sale system to eliminate a signature on transactions.

Each passenger must sign a waiver before riding the boat.  To eliminate contact in the ticket office, please utilize the online waiver system.  A link to the system is sent to you in your ticket email confirmation.

We look forward to having a fun and safe summer with everyone!

Yes, we see 25 miles of Pictured Rocks Cliffs as we navigate around Grand Island. Our route includes the tallest cliffs in the area and as a bonus you’ll also see two lighthouses!

The ride is strictly limited to ages 3 and up.

The tour is not recommended for anyone with a serious medical condition, back, heart, or neck problems or pregnant women.

Everyone must wear a seat belt and remain seated during the entire ride.

There are two flights of stairs to walk down to our boat loading area.

In order to avoid being charged for the full ticket price of each person reserved, you must make any modifications to your reservation at least 48 hours prior to your scheduled departure time. This includes changing your ride date or time, decreasing the amount of people coming in your party, or cancelling altogether. Also, If you don’t show up for your ride, for any reason, you will be charged for your tickets. These policies are strictly adhered to and there are no exceptions.

Yes, we stop at landmarks for narration and allow time for picture taking before we’re off to the next sight.

1 1/2 hrs, $42 for adults , $32 children 3-9.

With such beautiful sights on the trip, we encourage you to take a camera. Just make sure it’s protected since it may get wet along the way.

We do have lots of fun, but keep in mind it’s a family friendly ride for ages 3+. Grandparents have as much fun as young children and teenagers.

On the ride you may experience anything from a light spray to a shirt-wringing splash. It depends on the wind, waves and other lake conditions. If you don’t want to get wet, we suggest bringing a rain coat or poncho.

Since the wind can sometimes be cool, we suggest wearing a jacket or sweatshirt during the ride. If you are concerned about wetness bring a rain coat or poncho.

Unless you have a medical condition, no food or drinks are allowed on the boat.

Unfortunately for the animal’s safety we cannot allow them on board the boat.

You will stay on board the boat during the entire duration of the trip.

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